How Smartmile’s platform empowers retailers to control their brand from webstore to locker
In a world where convenience is king, retailers face the challenge of ensuring their last-mile delivery doesn’t just meet expectations but exceeds them. This isn’t just about delivering a package; it’s about crafting a journey that resonates with customers from the moment they hit “buy” to the moment they pick up their order. As we […]
Why last-mile delivery is costing more for your brand than you think
Last-mile delivery is where customer expectations come to life. It’s the final step in the logistics journey, and it plays a critical role in shaping your brand’s reputation. But while it’s essential for a smooth customer journey, it can also be a silent contributor to rising costs. Many businesses aren’t fully aware of how much […]
Smartmile press release shifting focus to software solutions: selling physical locker network in Finland
Helsinki, 20/12/2023 — Smartmile, a key player in the agnostic locker industry since 2016, has agreed to sell its Finnish parcel locker network to long-standing partner Matkahuolto. The company will resume the role of a long-term software provider. Completing the sale of its locker networks in the Netherlands and Finland aligns with the company’s core […]
Brainstorm how to build the optimal locker capacity feature.
In times when new technologies such as self-learning optimization software and AI are leading innovation, we wonder how we could use similar intelligence to transform our industry—especially seeing that while Lockers are great for future-proof OOH delivery, they have challenges of their own. Lockers have limited space, and especially shared lockers are unpredictable. As a […]
Building ecosystem-inspired software solutions for the last mile
In a rapidly evolving world, e-commerce has changed how we shop, bringing convenience to our fingertips. Yet, with this rapid growth comes the last-mile delivery challenge. Caught between many delivery stakeholders and the need for environmental responsibility, the agnostic parcel locker system made it to market. The software behind these lockers overcomes carrier boundaries and […]
How to turn parcel machines into ecosystems connecting the last mile
Before diving into how we turn parcel machines into ecosystems, we would like to start off with a quote. A wise wizard once told the creatives from Smartmile: “We are only as strong as we are united and as weak as we are divided.” – Albus Dumbledore (Yep, some of our members quote him daily) […]
A look Behind the screens.
What happens behind that smooth and functional User Interface? We’ve created something new, and you might have to use it. And even though you didn’t explicitly ask us to upgrade our system, we still picked up on concerns, feedback and conversations we received. From you, your neighbour or maybe even a family member of yours. […]