Welcome retail revolutionaries to:
The only parcel locker software that puts retail first.
Let’s do lockers different and put your brand and needs at the center
From brand confusion to building brand value
Take control over the parcel lockers in your stores
With Smartmile’s software, visionary retailers can take ownership over parcel lockers and transform the entire solution from a courier centric service into a strategic retail service hub. One locker optimises in-store operations, elevates customer experience, and unlocks new revenue streams.
The last-mile challenge
It’s time for retail to make parcel lockers work for them.
Traditional solutions put couriers first, we want to empower retail to lead their lockers, and get the full potential out of the floorspace spend.
Hosting courier-owned lockers means sacrificing control over customer experience and brand consistency. Couriers dictate locker appearance and prioritize their own parcel volume, making your click-and-collect volume compete for space, impacting your entire operations. In the end you fill up your valuable store space with a courier strategy. Retailers deserve a better solution – one that empowers them to optimise their store operations, prioritise their customers, and innovate for the future.
THE SOLUTION
With one license, you can build the ultimate retail locker solution.
And set up your locker system in 6 simple steps
1
Pick the best parcel lockers for your business
Indoor, outdoor, battery powered, painted red, whatever you need, we can work with the best supplier for your budget because our software can run on any machine provider.
2
Own the entire locker experience
What do you want the screen to look like, what notifications should we include, how would you like the machine branding to be. With our software, you can design every aspect of your lockers and make it feel like you.
3
Automate & optimise in-store services.
Dedicate one section of the lockers to your in-store services or webstore volume. Rest assured because your parcels will get priority and you save valuable employee time.
4
Turn lockers into a profit center.
Decide which couriers to connect and charge per transaction, allocate them guaranteed capacity and charge per month. With our software your lockers become a valuable business opportunity.
5
Experiment with innovative services
Because we made service design so easy, you can launch innovative locker services quickly. Create a truly disruptive retail experience from a C2C return marketplace, to limited edition micro hubs, or same-second pick up options.
6
Gain actionable data insights
By owning the locker solution in your store, you control the insights. Make data-driven decisions to further elevate customer experience and improve operational efficiency.
Parcel locker innovation starts with retail
Want to learn more about the future of retail lockers?
The last-mile challenge
