Technology
Meet the leading locker software designed by the pioneers of agnostic locker networks.
Our agnostic locker software helps retailers, locker network builders, and couriers streamline parcel locker management, reduce costs, innovate without limits, and enhance customer experiences.
Why Smartmile?
Your parcel locker software partner
At Smartmile, we believe in breaking down the barriers so businesses can use parcel lockers to their full potential. Our platform is hardware-independent, allowing you to set up locker-based services effortlessly. Run any multi-supplier ecosystem globally, with seamless integration and lightning-fast deployment. Whether you’re a retailer, courier, or locker network builder, Smartmile’s technology empowers you to streamline operations and create exceptional customer experiences.
Hardware independence
Our software runs on any parcel locker, integrating new systems in as little as a few days.
Seamless integration
Connect with all systems, from retail to couriers, e-commerce platforms and set up innovative delivery solutions through simple configuration—no major system overhauls required.
Flexible capacity management
Split your lockers in sections, manage capacity dynamically, place reservations, all wrapped in a single solution.
How we empower retailers and couriers
Delivering more than parcels—delivering value
Smartmile’s platform is designed to do more than just manage parcel lockers. It helps retailers and couriers push the boundaries of lockers and optimise the entire customer journey. With Smartmile, you can customise your customer experience, optimise locker usage, easily adapt and experiment, and access valuable data insights to refine your operations.
Operational management portal
Gain full visibility and control over your parcel lockers, customer service, and reporting, all in one easy-to-use platform.
Dynamic UI/UX design
Easily customise the components of our user interface and adapt flows to reflect your brand and optimize the user experience.
Custom integration tool
Win the competitive race by Integrating any kind of system easily and design new services through configuration instead of hardcoding. Executed by our powerful cloud worker.
Smartmile API
Our API adapts to your systems, this is also why we do not share our documentation. Combined with our template language in our backend, it makes it easy for any partner that wants to integrate with us.
Capacity management and reservation features
Building an agnostic locker operation comes with capacity concerns. Our solution? Multiple capacity split options and reservation capabilities to ensure fair management for all partners, regardless of their parcel data.
Multiple levels to manage capacity
Building an agnostic locker operation comes with capacity concerns. Our solution? Multiple capacity split options to ensure fair management for all partners, regardless of their parcel data.
First come first serve
Integrate several courier systems without setting restrictions or rules for capacity split. This can also be set for a section of the machines.
Hard Allocation
Guarantee set compartments or modules for specific couriers or partners, ensuring reliable service even when facing a low level of data richness.
Dynamic Capacity allocation
Dynamic Capacity allocation:Intelligently distribute and share capacity based on real-time info, volume announcements, and courier reservations.
Adaptable Capacity
Adjust allocation rules on a daily or even hourly basis to respond to changing needs.
Micro Hub set ups
Collect multiple items within a single compartment to push capacity further and shape unique services.
AI-driven
Train and adapt our AI-model to your specific environment. Deliver actionable insights to optimize your network efficiency and customer satisfaction.
Unmet integration flexibility
Maximise flexibility with easy integrations
Smartmile’s low-to-no-code set up allows for quick and easy integration with existing systems. Whether you’re connecting with new courier services, retail platforms, or legacy systems, Smartmile’s software ensures a smooth and seamless transition.
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No-Code to Low-Code integrations
Our software adapts to the language of others, as a result, we set up in hours, not weeks, allowing you to connect new partners without worrying about system competability.
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Supports all systems
Smartmile handles everything from HTTP to FTP and can integrate with any API or system.
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Customisable workflows
We can create custom business workflows with just a few clicks to match your unique operational needs.
Built for scalability and security
Built for scalability and security
Scalable, secure, and ready for the future
Smartmile’s cloud-native architecture ensures that your parcel locker network is always ready for what’s next. Whether you need to scale up or down, our platform adapts to changing volumes, reduces costs, and maintains the highest standards of data protection.
Ready to take control of your parcel locker network?
Smartmile’s platform offers the flexibility, control, and innovation you need to stay ahead in today’s fast-paced delivery landscape. Whether you’re a retailer, courier, or locker network builder, our technology empowers you to optimize operations, enhance customer experiences, and grow your business.
