Technology
Take control of your parcel lockers with
Smartmile technology
Our agnostic software helps retailers, locker network builders, and couriers streamline parcel locker management, reduce costs, and enhance customer experiences.
Why Smartmile?
Your parcel locker software partner
At Smartmile, we believe in breaking down the barriers so businesses can use parcel lockers to their full potential. Our platform is hardware-independent, allowing you to set up locker-based services effortlessly. Run any multi-supplier ecosystem globally, with seamless integration and lightning-fast deployment. Whether you’re a retailer, courier, or locker network builder, Smartmile’s technology empowers you to streamline operations and create exceptional customer experiences.
Hardware independence
Our software runs on any parcel locker, integrating new systems in as little as a few days.
Seamless integration
Connect with all systems, from retail to couriers, e-commerce platforms and set up innovative delivery solutions through simple configuration—no major system overhauls required.
Flexible capacity management
Split your lockers in sections, manage capacity dynamically, place reservations, all wrapped in a single solution.
How we empower retailers and couriers
Delivering more than parcels—delivering value
Smartmile’s platform is designed to do more than just manage parcel lockers. It helps retailers and couriers push the boundaries of lockers and optimise the entire customer journey. With Smartmile, you can customise your customer experience, optimise locker usage, easily adapt and experiment, and access valuable data insights to refine your operations.
Key features
Manage capacity flexibly
Use our state of the art capacity feature to split compartments, create micro hubs, or allocate space on the fly.
Protect your Click & Collect
Connect your Click & Collect to dedicated compartments and streamline the service from in-store operations to the omni-channel customer journey.
Dynamic UI/UX design
Easily customise the components of our user interface and adapt flows to reflect your brand.
Minimise overflow
With Smartmile, couriers can manage deliveries more efficiently by announcing parcels, setting size-based reservations, and forwarding preferences.
AI-powered capabilities
Co-developing AI-powered capacity management with us to further enhance locker optimization. Because, every network is different.
Data-driven insights
Leverage locker data from locker interactions to personalise the experience and optimise operations.
Data-driven insights
Leverage locker data from locker interactions to personalise the experience and optimise operations.
AI-powered capabilities
Co-developing AI-powered capacity management with us to further enhance locker optimization. Because, every network is different.
Unmet integration flexibility
Maximise flexibility with easy integrations
Smartmile’s low-to-no-code set up allows for quick and easy integration with existing systems. Whether you’re connecting with new courier services, retail platforms, or legacy systems, Smartmile’s software ensures a smooth and seamless transition.
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No-Code to Low-Code integrations
Our software adapts to the language of others, as a result, we set up in hours, not weeks, allowing you to connect new partners without worrying about system competability.
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Supports all systems
Smartmile handles everything from HTTP to FTP and can integrate with any API or system.
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Customisable workflows
We can create custom business workflows with just a few clicks to match your unique operational needs.
Built for scalability and security
Built for scalability and security
Scalable, secure, and ready for the future
Smartmile’s cloud-native architecture ensures that your parcel locker network is always ready for what’s next. Whether you need to scale up or down, our platform adapts to changing volumes, reduces costs, and maintains the highest standards of data protection.
Ready to take control of your parcel locker network?
Smartmile’s platform offers the flexibility, control, and innovation you need to stay ahead in today’s fast-paced delivery landscape. Whether you’re a retailer, courier, or locker network builder, our technology empowers you to optimize operations, enhance customer experiences, and grow your business.
